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General Contacts

Main Contact

(903) 334-0900

24-Hour Line

(877) 472-9233

  • automated line

Texana Branches

Longview – Spring Hill
3814 Gilmer Rd, Longview, TX 75604
(903) 295-0896
Longview – Hwy 80
910 E. Marshall Ave, Longview, TX 75601
(903) 553-9128
Texarkana – Richmond Rd.
3620 Richmond Rd, Texarkana, TX 75503
(903) 334-0900
Texarkana – Hwy 82
3615 E 9th St, Texarkana, AR 71854
870-330-4556
Texarkana – Arkansas Blvd.
502 Arkansas Blvd, Texarkana, AR 71854
(903) 334-0996
Keller, TX
1680 Keller Pkwy. Suite 100, Keller, TX 76248
430-200-4908
Linden – Rush St.
124 E. Rush St, Linden, TX 75563
(903) 756-5573

Mortgage Offices

Keller, TX – Mortgage Main Office
1680 Keller Pkwy. Suite 100, Keller, TX 76248
430-218-1844

View all mortgage locations ›

Consumer complaint

Texana Bank, N.A. is committed to providing excellent service; however if there is an instance you are dissatisfied with, please contact us as soon as possible.

To help us investigate and resolve your complaint, we need:

  • Your name and address
  • Telephone number and best time to contact
  • Your account number
  • Details of your complaint

How to make a complaint:

Via Online Form
To submit a complaint online, click HERE.

Phone
(903) 334-0900, ask to make a complaint.

Letter
Texana Bank
Pat Rountree
2801 Richmond Road PMB 28
Texarkana, TX 75503

Email
Email complaint directly to complaints@texanabank.com. Please be advised that this email will be unsecured and no confidential information should be communicated.

Open an Account Online

Online application now available for Texana Checking accounts.
Open Account
Please note: we do not manage or control the content of third-party sites. We recommend that you review their privacy and security policies before you proceed to the following website.
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Fraud Alert

Texana Bank has received reports of scammers calling customers and pretending to be bank representatives. These callers may claim there is fraud on your account, ask for security information, or direct you to click a link and change your password. Remember: Texana Bank will never call and ask for your password, security question answers, or request that you click a link to secure your account. Call us directly or visit a branch if you have any questions.

Please note: we do not manage or control the content of third-party sites. We recommend that you review their privacy and security policies before you proceed to the following website.
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