Contact Us

General Contacts

Main Contact

(903) 334-0900

24-Hour Line

(877) 472-9233

Texana Branches

Linden – Rush St.

124 E. Rush St, Linden, TX 75563

(903) 756-5573

Longview – Spring Hill

3814 Gilmer Rd, Longview, TX 75604

(903) 295-0896

Longview – Hwy 80

910 E. Marshall Ave, Longview, TX 75601

(903) 553-9128

Texarkana – Richmond Rd.

3620 Richmond Rd, Texarkana, TX 75503

(903) 334-0900

Texarkana – Hwy 82

3615 E 9th St, Texarkana, AR 71854

870-330-4556

Texarkana – Arkansas Blvd.

502 Arkansas Blvd, Texarkana, AR 71854

(903) 334-0996

Mortgage Offices

Keller, TX – Mortgage Main Office

1698 Keller Pkwy. Suite 100, Keller, TX 76248

430-218-1844

View all mortgage locations ›

Consumer complaint

Texana Bank, N.A. is committed to providing excellent service; however if there is an instance you are dissatisfied with, please contact us as soon as possible.

To help us investigate and resolve your complaint, we need:

Your name and address
Telephone number and best time to contact
Your account number
Details of your complaint

How to make a complaint:

Via Online Form
To submit a complaint online, click HERE.

Phone
(903) 334-0900, ask to make a complaint.

Letter
Texana Bank
Pat Rountree
2801 Richmond Road PMB 28
Texarkana, TX 75503

Email
Email complaint directly to complaints@texanabank.com. Please be advised that this email will be unsecured and no confidential information should be communicated.